First Time Cruise Tips
So, you're going on a cruise! Visions of stunning sunsets, unlimited gastric delights and a week of relaxation and entertainment are certainly dancing through your head. You are bound to have a wonderful time whether you read these tips or not, but if you do, you might save time and money, bring the right clothes, know where to go when and generally enrich your experience!
Packing for Your Cruise
The first consideration when preparing for your cruise is, of course, the destination! Packing for Alaska is quite different than packing for theCaribbean. A South American itinerary which sails around Cape Horn is a combination of the two.
On Board Dress Varies Between Night and Day
Night Time. The major cruise lines designate a few nights of your cruise as formal nights. Formal night is a maritime tradition dating back to the early ocean liner days. There is something magical about a lighted ship on a dark sea with tuxedos and gowns milling about! Many see it as a rare opportunity in our casual society to dress up for a special evening. Nowadays, a tuxedo isn't required, a suit will do. For women, a formal gown, cocktail or dressy dress are all appropriate. You will see a mixture of these styles on formal night. If you don't feel like dressing up, most ships have one or more alternative dining options that don't require the dressy code. All ships do like you to clean up a bit for night time on board no matter where you are. For the non-formal nights usually a collared shirt and slacks for men and skirt or slacks for women is appropriate. Swimming suits, shorts and jeans are usually not allowed in dining rooms during the evening, but recently some cruise lines seem to have caved in on the jeans issue. Some cruise web sites now state that nice jeans are fine for casual nights as long as they are not worn, torn or sloppy. Best to check the "Before your Cruise" page of your cruise line web site for their suggestions.
Day Time. Just about anything goes in any part of the ship, including dining rooms during the day, as long as it is not an uncovered swimming suit. That is of course, okay at the pool!
As all of the cruise lines have a little different policy (Norwegian and Carnival are the most lax) I have provided links to the "Know Before You Go" pages of the Big 6 cruise lines below. These links include lots of information that you'll want to read about before you go, including dress codes.
Self Service. Because of the risk of fire, no personal irons are allowed on board cruise ships. Steamers are usually allowed but there is an easier solution for some clothes. I take a small spray bottle to fill with water when I get on board. Then I lay out my wrinkled clothes, spot spray the wrinkles, smooth with a wash cloth and hang to dry. This works pretty well on cotton and most cotton blends. (The clothes need to start out pressed before packing…this wouldn't work very well on a completely wrinkled item.) Some ships (including Princess, Carnival and some Holland America) have self-service laundry rooms, with washers, dryers and irons. Note that Royal Caribbean, Celebrity and most Norwegian ships do not have self-service laundry facilities.
Ship Laundry Service. All ships have professional laundry services and will wash, dry clean and iron clothing for you. There will be a price list for these services, usually attached to a bag and hanger in the closet. (Plan on a couple of dollars per item for ironing and a little more for cleaning.) Fill out the desired services on the form, put the clothes in the bag and give to your stateroom attendant. You will usually have your clothes back within 48 hours or 24 if you pay extra for express service. You might find it easier to budget for ironing and save on prep time at home!
Getting to the Port
Plan to arrive at the port well ahead of the scheduled departure time. Most cruise lines now require you to be on board at least 90 minutes before departure or at least 2 hours prior if you have not completed all of the immigration information on line.
Give yourself a good buffer in case you have any kind of delay. (Flight delay or cancellation, traffic accident, traffic jams, etc.) If you are flying across the country you will need to fly in a day earlier to make sure you are there! The exception to this would be if you purchase your air through the cruise line. The cruise line will usually take care of you (hold the ship or get you to the next port) if your flight is delayed.
On the day of ship departure, a check-in window is specified but you can usually board an hour or two prior to the stated time.
Luggage
Be sure to attach the cruise line tag!
Before you arrive at the pier, be sure you have the cruise line luggage tags filled out and attached to your bags. If you have purchased ship transfers to the port, you will want to attach the cruise line luggage tags before your flight. If not, do not attach the cruise line luggage tags until you get to the pier. Cruise lines used to mail out luggage tags, but nowadays most have you print them out from the cruise line's web site. If you don’t have luggage tags prior to arriving at the pier, you will be able to get them from the porters. Be sure that your full name and stateroom number are written on the luggage tags! (Don't make it too easy for your bags to get lost.) You can lock your bags before giving them to the porters. Even though your bags will need to go through security, you usually are not required to leave them unlocked.
Ship Luggage Option
Some cruise lines actually have options now to have your luggage picked up at home and delivered to the ship. I met some folks who did that on my cruise in South America. They didn't see their luggage until half way through the cruise. It's a great idea and I'm sure it works well most of the time. However, I personally feel more comfortable when I at least get a glimpse of my luggage a few times before I get to my destination. Reducing the number of possibilities for luggage to get way-laid seems like a prudent course of action. Even though travel insurance does cover this potentiality, nothing beats having your own stuff!
When you Arrive at the Port
However you arrive at the port, you will be relieved of your luggage by a porter before you head into the terminal building. Make sure that you keep a carry-on bag with anything you will need for the next few hours until your luggage is delivered to your stateroom. (It is usually left in the hallway outside your door.) There is nothing quite worse than watching your luggage go out of sight and then remembering that your passport is in it so make sure NOT to pack your cruise boarding document, passport, medications and anything else you will need for the next several hours. Most luggage is delivered within a few hours but can take longer. It is customary to tip the porters about $1 or 2 per bag.
Checking-in
Okay, so you need to know that the most fun part of cruising is not embarkation, by a long shot! But rest assured it will get a lot better as soon as you actually step foot on the ship! Depending on different factors, it is quite probable that you will be standing in a long line to check-in. Have patience; be jolly…remember you're on vacation! When you get to the check-in desk, hopefully you will have already completed the pre-registration information on line. Otherwise you will need to complete the form. Have your passport and boarding pass ready. You will also need to produce the credit card that will be used for your shipboard account. (There is a cashless system on board. Anything you purchase will be put on your shipboard account, which will then be charged to your credit card at the end of the cruise.)
Make sure you have proper identification! On some itineraries that depart and return to the same U.S. port (called 'closed loop sailings'), you may not be required to have a passport. A certified copy (raised seal) of your birth certificate and driver's license or other government issued photo ID may suffice. However, it is still highly advisable to have a passport because if you get stuck out of the country (illness, accident, missing the ship, etc.) you would need a passport to fly back in to the U.S.! Nowadays, it is highly advisable for everyone to have a passport when traveling outside of the country. Your passport should be valid for six months after your return date. Double and triple check that you have proper identification as you won't be getting on the ship without it!
Ship ID/Room Key/Ship Credit Card. You will be given a ship card which serves as your room key, ship identification and your ship "credit card". You will need to produce it when you leave the ship in port and again to get back onto the ship. Your picture will be taken before you board for the first time. Every time you re-enter the ship thereafter your ID card will be inserted into a machine that will bring up your picture. Your picture had better match your face and then you will be admitted back onboard! All onboard purchases will be made with this card. There is no cash payment on board. This is quite an important little card so don't treatit too casually! If you do happen to lose it while on board, though, don't panic. Go to the reception desk with your ID and they will give you another one. If you lose it off the ship, you probably should do a little panicking and get back to the ship as soon as possible to start the verification process of who you really are! (Make sure to always carry some ID ashore, a driver's license or copy of your passport.)
Boarding the Ship (Embarkation)
If you have boarded the ship very early, you may not be able to access your cabin right away. The previous cruisers debarked just a few hours before you embarked. The crew, although very speedy, usually can't clean the whole ship this fast. Lunch will be ready in the buffet (on one of the top decks) and you can hang out by the pool and some of the lounges. An announcement will be made when the cabins are ready. If you have boarded after the announced boarding time, you can go straight to your cabin. At any rate you’ll be told when you board what the situation is.
In times gone by, when you boarded the ship there was always someone to show you to your stateroom. This is rarely the case anymore on the major cruise lines. However, there will always be someone to point you in the right direction. Even so, it's a good idea for you to study up on the location of your stateroom before you get onboard. (Look over the ship deck plan on the cruise line web site or brochure.) Memorize the name and/or number of your deck and the approximate location (fore or aft) of your cabin. All decks have placards by the stairs and elevators stating the deck number, port or starboard side of ship and arrows pointing fore or aft (forward or rear). You should be able to find your cabin without too much trouble by checking these signs. "Port" is the left side of the ship and "Starboard" is the right side of the ship as you are facing “forward” towards the front of the ship. The way I remember this is that 'port' and 'left' have the same number of letters. Like a hotel, arrows will point the way to specific cabin numbers.
Get Acquainted with the Ship
The first afternoon is a great time to wander around and discover what is where on the ship. Most of today's ships are large enough that it will take a few days and sometimes a week to be completely familiar with the lay-out. It will help immensely though to get your bearings on the first day. You can do that while waiting for your luggage to show up. Ask at the Reception desk for a deck plan. They usually have them but don’t always give them out without asking. Once your luggage is delivered you'll want to unpack and get organized. Most cabins are small but have well organized and ample space for your belongings in the closets and drawers. If you usually like to keep your clothes in your suitcase, forget it! There will be no room for suitcases if you also want to move around your room. After unpacking, your suitcases will fit nicely under the raised beds.
Muster Drill
On the first day, usually just before sailing, a 'muster drill' will be held. This drill is a practice of what you would do in case of an emergency at sea. It only takes about 20 minutes and all passengers are required to attend. There will be announcements well before the drill takes place alerting you to when the drill will take place and where to go. You'll need to take your life jacket, which is in your closet. On the back of your stateroom door there should be a map showing where your muster station is located. There will be ship personnel stationed at every staircase directing you to the correct location. Once at the station you usually stand or sit around and wait for a while, then the captain will come on the loud speaker with some instructions. A life vest demonstration will be given and you will put on your life vest. Role is taken and you'll then be released back to pre-muster drill revelry. It's good to have a practice of what you'll need to do in case of emergency. Rarely would you need to do it in real life, but there are those rare occasions…so pay attention!
Dining Options
The one thing you probably already know about a cruise is that you are not about to starve! The dining opportunities offered just keeps getting better and better. Even though there are very few times during the day and well into the night that you cannot get food in a restaurant or café, there is always room service. If you are worried about weight gain you may want to do a little dieting in preparation for your cruise. You certainly don't want to be dieting on the cruise…that would be silly! One thing you can do on the cruise to counter your calorie intake is to take the stairs as much as possible (that's great exercise on a large ship!) and visit the gym. You can also do a lot of walking in port. All part of the fun anyway, so it all works together! Let's dig into cruise ship dining!
Dinner
The scheduled dining seating is another maritime tradition that is still clinging to life on most ships, but is rapidly losing ground. For years there were only two options for dinner, early or late! Dinner in the main dining room is still a seated four or five course fine dining affair, but the rest is changing. Norwegian Cruise Line broke with tradition some years ago and now has no scheduled dining at all. A few years later Princess introduced "Anytime Dining" as an additional option to scheduled dining. Now HollandAmerica offers "As You Wish Dining", Royal Caribbean has "My Time Dining", Celebrity introduced "Celebrity Select Dining", and Carnival finally caved in with "Your Time Dining". All except Norwegian have also kept the option of the traditional early and late fixed dining times. Now you can choose early, late or flexible dining on most ships, as long as the options are all available at the time of booking.
So what do you choose? The pros of scheduled dining are that you will have the same waiters and dining companions each evening. This can be quite a plus if the waiters are good and the companions are enjoyable. Your waiters learn your likes and dislikes and you may find them bringing you something extra you didn't ask for because you had asked for it the previous night. Those are the kind of touches that can only happen if you have scheduled dining. If you are sailing with a large group and wish to dine together every night, a fixed dining time is a great way to go. As everyone may go their separate ways during the day, it's great to meet together in the evening, same time, same place, without additional fuss.
With a fixed dining schedule you are not completely restricted. You can choose a different dining venue any evening. The buffet restaurant will be open for dinner (sometimes converted to an order taker restaurant for dinner) and most ships have one or more alternative restaurants. There is always room service as well.
If you were not able to confirm your choice of dining times before sailing, you'll want to visit the Maitre'd soon after boarding. There will most likely be several other passengers also wanting to see him. Go to one of the main dining rooms (not the buffet) to ask for him. He will usually be set up in a room close to the dining room.
The cons of scheduled dining are that you may not care for your dining companions or your waiters and you'll be stuck with them. (You can actually go see the Maitre'd to change your table if this is the case.) The other con to a fixed dining time is that it may not work with your planned or unplanned activities every day.
If you do choose fixed dining, which is best…early sitting or late? This depends on many factors, including your dining preference, the ship's itinerary and the things you like to do onboard. Even though 8 PM is rather late for many people to eat, if you can handle it, there may be some reasons you would want to. Many times the itinerary calls for the ship to depart from a port during the early seating. If you are in the dining room eating during this time you will miss one of the magical elements of cruising…being out on deck while the ship is sailing away. Many times it is close to sunset and the scenery of the diminishing city is striking! Also, early evening is a nice time to sit in the hot tub, work out at the gym or walk around the deck, especially if you have been in port all day. Most gyms and pools are closed by 8 PM or so.
So what are the benefits of flexible dining? I like the fact that we can dine by ourselves or choose to sit with others. We have met a variety of interesting people this way. The ones we especially enjoyed, ended up dining with us again as we ran into them onboard. We like having the option of eating early if we are famished or late if we want to get a nap or swim in before dinner. We love to be on deck for sailing away and like to arrange dinner around that or around a particular show we want to see. We, therefore, have chosen flexible dining for our last few cruises, with the exception of the family reunion cruise.
The alternative restaurants are specialty restaurants that offer a superior dining experience. They usually charge a cover of $10 - $40 per person. (Norwegian Cruise Lines and Royal Caribbean's new mega ships have many dining options and about half of them are included in the price of the cruise, the others charging a cover.) You can also order room service, which is a great option after an exhausting day in port or if you have a balcony. Room service is usually free of charge, but do tip the waiter a few dollars at the time of service. Some cruise lines recommend that you make reservations for alternative restaurants in advance if you'd like a certain day. Some allow you to reserve prior to boarding the ship and others require you to wait until you are onboard. Many times the cover charge for alternative restaurants is half-price on embarkation day as that is typically a slow day. Check the newsletter in your cabin when you get on board to see if that is the case.
Breakfast and Lunch.
There are no reserved dining times for breakfast and lunch in any restaurants. The dining room will generally be open for a two hour window during breakfast and lunch. The buffet restaurants on most ships are now open almost continuously the whole day. Be sure to check the dining times though as they only serve full meals during certain times. For example, between 6:30 AM and 7:30 AM the buffet may only serve light breakfast items and introduces more choices later in the morning. A snack is usually available in the afternoon. Most people tend to eat breakfast and lunch at the buffet and dinner in the dining room, us included. We try on to eat at least one breakfast and one lunch in the dining room per cruise…just for some variety.
Another Dining Tip: Ask and Ye Shall Receive. Even though you may not see it on the menu or in the buffet line, if there is something you really want, ask and you just might get it. Ship personnel really do try their best to please so give it a try.
A favorite feature of some ships is a complimentary ice cream station. Right about 2:00 or 3:00 in the afternoon that starts sounding really good. We were disappointed on our last cruise to find a specialty ice cream bar (with extra charge) instead of a complimentary one. It wasn't until the last few days of this 14 day cruise that we realized they served complimentary ice cream every day in the buffet from 2 to 4 PM! So if your ship doesn't have a free ice cream station, be sure to ask at the buffet if they will be serving ice cream in the afternoon on a regular basis!
What about the mid-night buffet? The days of the midnight buffet have also gone by the way side. There will usually be some food available at the buffet restaurant late at night and once a week there may be a special chocolate, sushi, or some other specialty buffet. These specialty buffets include beautifully carved and arranged offerings. The first pass through these buffets may be for picture taking only, with the second pass for the eating! Keep a watch on your daily bulletin!
How Do We Know What's Going On? In your stateroom will be a newsletter, outlining the activities and schedules of the day. From then on you will receive a newsletter each evening with an outline of the following day's activities as well as important shipboard information. It will always state the dress code for dinner. Be sure to at least glance over it every night so you'll be aware of activities, shows and lectures you don't want to miss, as well as be informed of important shipboard information. I always try to bring a highlighter to highlight things I want to remember. Otherwise, there is so much information that I am likely to forget.
Gratuities. Tipping is another tradition that has changed because of the flexible dining now offered on most ships. It used to be that on the last day of the cruise, one would tip the cabin steward, dining room waiter and assistant waiter and head waiter. We would put the gratuity in an envelope and give it to our waiters or steward and thank them for their wonderful service. Nowadays, because of flexible dining, you may have several different waiters during your cruise. So most tipping is now automatically added to the shipboard account at $9.75 to $12 per person per day for your cabin steward, dining room staff and others. (Up to $15 per day if you are in a suite.) You can go to the reception desk to adjust the gratuities if you want to. RoyalCaribbean and Celebrity actually require you to pre-pay gratuities (before the cruise) if you choose flexible dining. If you choose scheduled dining on Royal and Celebrity, you have the option to give gratuities yourself.
Bar Drinks (including soft drinks). Any drinks that are not complimentary (alcohol and soft drinks, mainly) usually have a 15% gratuity automatically added to the bill. Just pay the bartender or waiter with your room card and it’s all done.
Room Service. As many times as I’ve asked I’ve never received a clear answer about whether room service waiters receive a portion of tips from the wait staff tipping pool. To be safe I always give them a couple of dollars at the time of service.
Other than that, if you feel you have been given excellent service, you are free to tip extra at will. Ship personnel work for 6 to 10 month stints, 12 to 16 hour days with only a day off every now and then. It's nice to show your appreciation for a hard job which they usually perform with a perennial smile!
Ports of Call. What to do?
Shore Excursions are offered by the cruise lines for all ports of call. Most cruise lines allow you to book excursions in advance on their website. You can also book them on the ship at the Shore Excursion Desk. The more popular excursions may sell out so if you have your heart set on one, best to book it in advance. There are other companies offering shore excursions at a lower price and usually in smaller groups. Once of the advantages of booking with the ship is that if the excursion is delayed they won’t sail without you! This is a nice feature that I experienced inConstantaRomania. The excursion was a new one which was bungled quite badly. We got back to the ship very late, about a half-hour after we should have sailed. But there she was waiting for us when we pulled in!
There are a few companies that offer shore excursions for usually a bit less than the cruise lines and they guarantee they’ll get you back to the ship on time or get you to the next port. Click on ShoreTrips excursions for your specific ship and sailing date. You can book right online!
You may decide to venture out on your own instead of booking an excursion. Taxi drivers in foreign ports usually wait by the piers and you can hire them for a determined amount of time to your destination of choosing or ask them to show you around the city. They would prefer to do this rather than just drop you off somewhere. The price usually needs to be negotiated and will vary according to your destination. Some will want to charge per person but others per cab. Be sure you negotiate the price before you get in. Don’t pay them until the end (or pay half if they drop you somewhere and the rest after they have picked you up and taken you back).
Communications to the Outside World.
Disembarkation
All good things must come to an end. At some point during your cruise you'll receive a debarkation questionnaire asking for your transportation plans after the cruise. Depending upon your responses you will be placed in a departure group. Those with the earliest flights out will be in the first group and so on. If you neglect to complete the form, you will be placed in one of the latest groups. You will be asked to put your packed luggage outside of your stateroom by midnight or so the night before departure. The luggage will be collected and you'll find it in the terminal the next morning after debarking.
Cruise Terminology Decoder
Aft Towards the rear of the ship
Balcony Cabin Cabin with outdoor balcony
Berth Slip for ship to dock or bed for passenger
Bow Front of Ship
Bridge Navigational Command Post
Cabin Your room on board. Also known as your stateroom
Cabin Steward Person who cleans your room everyday and takes care of your needs
Debark Same as disembark
Disembarkation Leaving the ship
Embarkation Boarding the ship
Fore Forward most tip of ship
Forward Towards the front of the ship
Funnel Ship's Smokestack
Galley Ship's kitchen
Gangplank Moveable bridge used to board and debark ship
Gangway Doorway to the gangplank
Heading The direction in which the ship is traveling, usually in terms of a compass
Inside Cabin Cabin in ship's interior with no window
Knot Nautical mile per hour, about 15% faster than one mile per hour
Leeward Side of ship opposite from the side the wind is blowing
Mid-ships Middle or close to middle section of the ship
Muster Drill Drill to practice emergency gathering and evacuation from ship
Muster Station Your designated spot to muster in case of emergency
Ocean view Cabin Cabin with a picture window
Outside Cabin Cabin with a porthole or picture window
Pilot Local pilot will come aboard to bring the ship into and out of a port
Pitch Movement of ship from forward to back
Port The left side of the ship as you are facing forward
Ports of Call Ports that will be visited on your cruise
Porter Worker who moves your luggage
Porthole Small round window
Promenade Deck Outside walking deck or inside public deck
Roll Movement of ship from side to side
Shore Excursion Land tour offered by cruise line
Side Thrusters Water jets to push away from dock. No tug required
Stabilizers Hydraulic activated underwater fins to minimize ship's roll
Starboard The right side of the ship as you are facing forward
Stateroom Fancy word for cabin
Stern Rear most tip of the ship
Suite Larger and more comfortable than basic cabin. Most have balconies.
Transfer Method of getting between airport, port or hotel
Tug Tug boat used to pull ship away from dock
Windward Side of ship that wind is blowing into
Links to Specific Cruise Line Q and A's
Princess
http://www.princess.com/learn/answer/index.jsp
RoyalCaribbean
Celebrity Cruises
Carnival
http://www.carnival.com/CMS/FAQs/FAQLanding.aspx?icid=CC_Footer_88
HollandAmerica
Norwegian
http://www.ncl.com/nclweb/cruiser/cmsPages.html?pageId=FAQ